Human Resources Certification Institute (HRCI) Practice Exam

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Study for the HRCI Exam. Enhance HR knowledge with multiple choice questions and explanations. Prepare effectively for your certification!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

The manager of the marketing department established a goal to double unique web traffic within 90 days. What performance management technique is being used?

A. SMART
B. MBO
C. 360
D. Forced distribution

The correct answer is: B. MBO

The performance management technique being used is Management by Objectives (MBO). This approach focuses on setting specific, measurable goals that are agreed upon by both management and employees. In this case, the manager's goal to double unique web traffic within a specified timeframe of 90 days exemplifies this technique. It provides clear direction and establishes a specific outcome that the team can work towards, promoting accountability and alignment within the marketing department. MBO emphasizes the importance of clear, mutually agreed-upon objectives that drive performance and measurement of success. By setting a quantifiable target, the manager has created a framework in which the achievements can be assessed and progress tracked over the defined period. This technique also encourages employee involvement in the goal-setting process, enhancing motivation and engagement.