Human Resources Certification Institute (HRCI) Practice Exam

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Study for the HRCI Exam. Enhance HR knowledge with multiple choice questions and explanations. Prepare effectively for your certification!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.


________ refers to how an employee feels about their job tasks, whereas ________ is an evaluation of the organization as a whole.

  1. Work engagement; organizational commitment

  2. Organizational commitment; work engagement

  3. Work engagement; job satisfaction

  4. Job satisfaction; work engagement

The correct answer is: Work engagement; organizational commitment

Work engagement refers to an employee feeling energized, dedicated, and absorbed in their job tasks. This is a personal and individualized experience that focuses specifically on the employee's feelings towards their job. On the other hand, organizational commitment is an evaluation of the organization as a whole. This includes factors such as a sense of loyalty, affiliation, and responsibility towards the organization. Organizational commitment is a broader concept that takes into account the employee's feelings towards the company as a whole, rather than just their job tasks. Job satisfaction, while also related to an employee's feelings towards their job, does not encompass the same level of engagement and dedication as work engagement. Additionally, job satisfaction does not necessarily take into account the employee's evaluation of the organization as a whole. Therefore, it is not a direct contrast to organizational commitment. Furthermore, work engagement and organizational commitment are distinct concepts that cannot be used interchangeably, which eliminates choices C and D. Overall, A is the correct and most accurate answer to the question.