Human Resources Certification Institute (HRCI) Practice Exam

A safety suggestion system is an example of which of the following?

1. Employee survey

2. Downward communication

3. Upward communication

4. Incentive

The correct answer is: Upward communication

A safety suggestion system is primarily an example of upward communication. This framework encourages employees to share their feedback, suggestions, and concerns, especially regarding safety in the workplace. It signifies that the organization values input from its employees and promotes an open line of communication from the workforce to management. In upward communication, employees provide insights and information that can help improve processes, enhance safety measures, and foster a better work environment. This system empowers employees to contribute actively to workplace safety, demonstrating that their opinions and suggestions are impactful and appreciated by the organization. The other options do not align as closely with the concept of a safety suggestion system. An employee survey typically involves structured questions and is conducted periodically to gauge employee satisfaction or engagement, while downward communication refers to messages flowing from management to employees. Incentives involve rewards for certain behaviors or achievements, which is not the primary focus of a suggestion system.